WHM cPanel Kill the Scheduler Process

mahi

Member
Apr 21, 2011
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Hi Folks,

I have one straigh problem that i have installed Urchin 6 software in mu Linux machine and when i started the Urchin it starts successfully. but after some time the scheduler service of Urchin is stops automaticaly. i googled out on this issue and found that the WHM cPanel is killing this scheduler process.

can anyone help me to solve this issue as soon as possible.

Thanks in Advanced,

Mahi
 

LinuxTechie

Well-Known Member
Jan 22, 2011
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Hey Mahi !

I thinks you need to enable it in chkservd as chkservd urchin on. I hopes this will make chkservd check the service and will restart the service if it is stopped.
 

mahi

Member
Apr 21, 2011
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Hi LinuxTechie,

Thanks for the reply.

I have already enable it on 3 4 and 5 run level by "chkconfig urchin on" and alos restarted service but it still stops after some time.
 

mahi

Member
Apr 21, 2011
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0
51
Hi Infopro,

I am not getting any mails regarding Urchin Master/Slave Scheduler process killing. can you please help me to troubleshoot the issue if you have faced this in past.
 

mahi

Member
Apr 21, 2011
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No, the firewall which you linked in your post that i dont have installed. i have configured only IPTABLES firewall which are in-built firewall in CentOS.
 

Infopro

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May 20, 2003
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There goes that thought right out the window. ;)

I found this for you via Google, YMMV.

Urchin 6 does not currently integrate with cPanel, and if not installed proper, cPanel will stop the scheduler ever few minutes.

If you've already installed Urchin 6, and have it in /usr/local/urchin, you will need to rename the folder to /usr/local/urchin6. This will keep the scheduler out of the way of cPanel, and it will keep cPanel from trying to integrate and offer it to your customers.
 

mahi

Member
Apr 21, 2011
8
0
51
Thanks Infopro this is very good information and helpful for me but actualy i have installed Urchin in /home/urchin directorys. so do i have to rename this directory to /home/urchin6 to troubleshoot the problem?