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WHM cPanel Kill the Scheduler Process

Discussion in 'General Discussion' started by mahi, Apr 21, 2011.

  1. mahi

    mahi Member

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    Hi Folks,

    I have one straigh problem that i have installed Urchin 6 software in mu Linux machine and when i started the Urchin it starts successfully. but after some time the scheduler service of Urchin is stops automaticaly. i googled out on this issue and found that the WHM cPanel is killing this scheduler process.

    can anyone help me to solve this issue as soon as possible.

    Thanks in Advanced,

    Mahi
     
  2. LinuxTechie

    LinuxTechie Well-Known Member

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    Hey Mahi !

    I thinks you need to enable it in chkservd as chkservd urchin on. I hopes this will make chkservd check the service and will restart the service if it is stopped.
     
  3. mahi

    mahi Member

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    Hi LinuxTechie,

    Thanks for the reply.

    I have already enable it on 3 4 and 5 run level by "chkconfig urchin on" and alos restarted service but it still stops after some time.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Can you be more specific about this?

    I'm not sure how or why cPanel would kill the process and would like to read what you found out.
     
  5. mahi

    mahi Member

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  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Do you have ConfigServer Firewall installed?
     
  7. mahi

    mahi Member

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    Yes we have configures IPTABLES firewall rules in server.
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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  9. mahi

    mahi Member

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    Hi Infopro,

    I am not getting any mails regarding Urchin Master/Slave Scheduler process killing. can you please help me to troubleshoot the issue if you have faced this in past.
     
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I haven't, so can only try troubleshooting.

    To be clear, do you have the firewall I have linked you to above, installed?
     
  11. mahi

    mahi Member

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    No, the firewall which you linked in your post that i dont have installed. i have configured only IPTABLES firewall which are in-built firewall in CentOS.
     
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
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    There goes that thought right out the window. ;)

    I found this for you via Google, YMMV.

     
  13. mahi

    mahi Member

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    Thanks Infopro this is very good information and helpful for me but actualy i have installed Urchin in /home/urchin directorys. so do i have to rename this directory to /home/urchin6 to troubleshoot the problem?
     
  14. Infopro

    Infopro cPanel Sr. Product Evangelist
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    My apologies, I can't answer that.
     
  15. mahi

    mahi Member

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    Ok, No issue...

    Thanks for the help...
     
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