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whm + cpanel not working

Discussion in 'General Discussion' started by johnnylegend, Oct 18, 2011.

  1. johnnylegend

    johnnylegend Member

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    Hi

    I recently had to do a hard reset on esxi to reset the password my cpanel has since stopped working

    i have logged into the vps that it lives on (cent os) however the websites and cpanel/whm are not responding

    I am a newbie and the technician who set it up is no longer with the company

    i reinstalled apache via /scripts/easyapache/

    but they have still not come up, my httpd.comf contains all of the sites - I have updated cpanel and rebooted but still no joy

    can anybody help? If you tell me what needs to be done I am more than apt at searching google for tuts

    please help - if you need any info please let me know
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. johnnylegend

    johnnylegend Member

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    I don't have my email working it wants to send me some details to prove who I am but unfortunately my own email, as well as my customers are (were) on there, I would love cpanel to help me though,

    I have created a different account (this one) could you think of any other way to contact them?

    My Licence was purchased direct through C panel so do i have free support?

    Could i just call them?
     
    #3 johnnylegend, Oct 18, 2011
    Last edited: Oct 18, 2011
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    If you don't have an account on that portal, get a new email gmail for instance, and use that to register on the portal for now. You can always update the account with another email later.
     
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