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WHM/cPanel Problem with "FAILED: mysql" & "FAILED: ftpd" * some other ones.

Discussion in 'General Discussion' started by fsaadatp, May 11, 2014.

  1. fsaadatp

    fsaadatp Active Member

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    Hello Everyone, i have a problem with some services that keep failing and recovering in my WHM/cPanel and i recieve a email from the server saying these stuff:

    FAILED: ftpd on ""
    FAILED: mysql on ""
    FAILED: imap ""

    and then they get recovered

    RECOVERED: mysql ""
    RECOVERED: ftpd ""

    -------------------------
    i also receive this email as well
    DNS cluster error

    How can i fix these problems, i am really new to WHM and cPanel. i have also install Service Status screenshot (it include red caution icon)

    i really appreciate any help, Thank you.
     

    Attached Files:

  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Those emails should have a few more details in them, you might post the entire email, sans the actual domain name.
     
  3. fsaadatp

    fsaadatp Active Member

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    Sorry for that, here the entire email of the 3 errors.

    Screen Shot 2014-05-11 at 2.30.40 PM.png Screen Shot 2014-05-11 at 2.32.00 PM.png Screen Shot 2014-05-11 at 2.32.56 PM.png
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Did you recently reboot the server? If yes, these emails are normal.
     
  5. fsaadatp

    fsaadatp Active Member

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    No i haven't, but after i reboot, everything got fixed. but if is normal, then thank you for your help.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    When you rebooted, did you get the emails again?
     
  7. fsaadatp

    fsaadatp Active Member

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    No i didn't, i get the email randomly probably every 4 days
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Did you reboot today? I don't understand your earlier reply:

    Do you have ConfigServer firewall installed?
     
  9. fsaadatp

    fsaadatp Active Member

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    forget the reboot, i didn't make any reboot.


    Lets just say i get the email from time-to-time. and it recover itself and send me another email about recovery.i was just worry if this will damage any of my services.
     
  10. Infopro

    Infopro cPanel Sr. Product Evangelist
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    It is not normal to get these emails out of the blue.
     
  11. fsaadatp

    fsaadatp Active Member

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    I read somewhere, that mention about Memory problem, but i only host 3 site so far. i don't think this can be related.

    i have attached the server information to this post. is m1.small from amazon EC2.
    serverinfo.jpg
     
    #11 fsaadatp, May 11, 2014
    Last edited: May 11, 2014
  12. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    You can attach directly to a thread, but you shouldn't use a .psd folks will need photoshop to be able to open it. .jpg might better.

    Regardless, that screenshot is of no use I don't think.

    Do you have ConfigServer firewall installed?

    Especially for a new user, CSF can be very helpful in alerting you to issues.
     
  13. fsaadatp

    fsaadatp Active Member

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    Re: WHM/cPanel Problem with "FAILED: mysql" & "FAILED: ftpd" * some other ones.

    I just install CSF. do you have any recommended site where it tell me about it? otherwise i can google thank you.

    - - - Updated - - -

    Now that install the CSF, i got another error emailed to me. i have attached to this post. Screen Shot 2014-05-11 at 3.38.20 PM.png
     
  14. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Sure, the same place you downloaded it from:
    http://www.configserver.com/free/csf/install.txt
    ConfigServer Community Forum • Index page

    I should add here that CSF is not a cPanel supported product. Questions regarding CSF need to be posted to the CSF forums. Most any questions or issue you might run into with CSF has probably already been posted on the forums there. Be sure to use the search tools instead of asking questions. ;)
     
  15. fsaadatp

    fsaadatp Active Member

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    :) thanks man
     
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