Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WHM/Cpanel Subdomain Error - Please Help!

Discussion in 'General Discussion' started by isi123, Mar 26, 2011.

  1. isi123

    isi123 Registered

    Joined:
    Mar 26, 2011
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    Hello,

    I seem to have a problem with my WHM/Cpanel. I restored some accounts from backups, and the subdomains are not shown in the Cpanel. When i try to create the same sub domain, I'm given an error that it already exists. The DNS zone shows the subdomain, but Cpanel doesn't.

    Also, in WHM > Account Information > List Subdomains, the subdomains missing from Cpanel are also missing. The list seems incomplete, and isn't updating correctly.

    Can someone please help?

    Thanks so much!
     
    #1 isi123, Mar 26, 2011
  2. MattLee

    MattLee BANNED

    Joined:
    Aug 26, 2009
    Messages:
    83
    Likes Received:
    0
    Trophy Points:
    56
    Hello,

    You may want to go ahead and open a ticket with our support department regarding this issue as it likely requires local access in order to troubleshoot the specific reason as to why the subdomains didn't show up after restoration.

    Where should I go for support? - cPanel Inc.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 MattLee, Mar 28, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Cpanel Subdomain Error
  1. nickwuk

    SOLVED xmlapi addsubdomain gives error in cpanel.pl line 1825

    nickwuk, Jun 27, 2017, in forum: cPanel Developers
    Replies:
    3
    Views:
    565
    cPanelMichael
    Jun 27, 2017
  2. vacancy

    cPanel proxy subdomain's 503 and 500 error

    vacancy, May 21, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    604
    cPanelMichael
    May 24, 2017
  3. jimlongo

    Auto SSL for proxy subdomain of cPanel

    jimlongo, Jun 4, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    266
    cPanelMichael
    Jun 4, 2018
  4. rinkleton

    SOLVED [CPANEL-20535] Adding MX records to subdomains

    rinkleton, May 29, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    310
    cPanelMichael
    May 29, 2018
  5. cPanelMichael

    SOLVED [Case CPANEL-20319] Conflicting A records are added for proxy subdomains upon update to version 70

    cPanelMichael, May 9, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    594
    cPanelMichael
    May 10, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice