WHM / Cpanel Update stomped on our server

Dave Mullen

Registered
Feb 6, 2015
1
0
1
Marikina City, Philippines
cPanel Access Level
Root Administrator
I have WHM setup to do automatic updates, and this has worked fine for the past year or so without issues.

However yesterday I got a frantic call from my boss that his Joomla-based website was down. Upon checking I found that MySQL had somehow been stopped and not restarted properly - which was easy enough to fix with a manual restart. However it didn't explain why it had stopped in the first place.

Further checking reveals that certain other CPanel functions suddenly activated themselves, as evidenced by new users / groups being created in the logs.

However, and this is my biggest problem right now - I had a chroot jailed SFTP area setup for people to store data. And now for some reason the sftp subsystem doesn't want to start anymore.

Where exactly can I find the logs to determine what the hell the WHM automatic updates has done to my system, so I can try to reverse them. I'm turning off all auto-updating for now, as I can't afford the server getting stomped on at a whim due to poor Q/A on WHM / Cpanels part.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,213
363
Hello :)

1. The MySQL issue is addressed on this thread:

[Case 161033] MySQL Server Crashing overnight during upcp

2.
However, and this is my biggest problem right now - I had a chroot jailed SFTP area setup for people to store data. And now for some reason the sftp subsystem doesn't want to start anymore.
Could you elaborate further on this issue? What error message do you receive when attempting to start SSH(SFTP)?

Thank you.