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whm/cpanel/webmail opening up defaultwebpage.cgi instead of what it should be.

Discussion in 'E-mail Discussion' started by TechRandy, Jun 5, 2014.

  1. TechRandy

    TechRandy Registered

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    whm/cpanel/webmail are all on the fritz, they all open up to /cgi-sys/defaultwebpage.cgi
    I have WHM 11.42.1 (build 17)
    I have ran other peoples fixes on these forums such as /usr/local/cpanel/bin/build_apache_conf
    none has worked. I have checked dns record and it shows to be correct A records for each pointing to the domain ip.
    I even tried to set:
    cpanel 3600 IN CNAME domain.net/securewhm.
    whm 3600 IN CNAME domain.net/securecpanel.

    This did not resolve the issue. We have 2 whm/cpanel servers the other is working fine and i've compared the dns records and everything looks fine.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Twitter:
    Hello :)

    Please verify that proxy subdomains are enabled on your system:

    "WHM Home » Server Configuration » Tweak Settings"

    The option is titled "Proxy subdomains" under the "Domains" tab.

    Thank you.
     
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  3. TechRandy

    TechRandy Registered

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    Ohh it was off because Configserver CSF firewall recommended it be off.
    Do i need to restart a service after turning it back on?

    - - - Updated - - -

    got it, it's working fine now

    - - - Updated - - -

    Thank you for your quick assistance. Any clue why configserver firewall recommends it be off?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue is now resolved. You should consult directly with ConfigServer or their support forums for clarification on why exactly they suggest disabling this feature.

    Thank you.
     
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