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WHM cpbackup 0 bytes

Discussion in 'Data Protection' started by hostvision, Oct 4, 2006.

  1. hostvision

    hostvision Member

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    Hi,

    I use ftp to backup accounts with cpbackup. The strange thing is that the most of archives are 0 bytes. For the rest , around 2-3% of all, the backup archive is good.
    There is no error from cpanel script when running:
    It's seems that the archive is 0 bytes before is transfered.

    Anyone have any ideas?

    Regards,
    Flaviu
     
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    #1 hostvision, Oct 4, 2006
  2. designeru

    designeru Well-Known Member

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    Are de domains you are refering at empty (no files under)?
    Do you have any more free space on /home dir?
    What about /tmp?

    Are you doing incremental backups?

    Please provide a full backup for a website if the answer is not in your last questions.
     
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    #2 designeru, Oct 4, 2006
  3. hostvision

    hostvision Member

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    - the home diectories of domains are not empty
    - I have enough space on home and on backup
    - is not set for Incremental Backup as is not compatible with ftp.

    The good archives are random and vary on every backup run.
    I attach a 0 bytes archive, but nothing inside.:rolleyes:
     

    Attached Files:

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    #3 hostvision, Oct 4, 2006
  4. designeru

    designeru Well-Known Member

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    Try changing your WHM version, run upcp, put the version back then run again upcp (with --force on both parts). I hope it helps.

    Later thinking: can you create the backup from shell?
     
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    #4 designeru, Oct 4, 2006
  5. spaceman

    spaceman Well-Known Member

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    We're seeing exactly the same problem here. Looking for an explanation/resolution...
     
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    #5 spaceman, Oct 10, 2006
  6. spaceman

    spaceman Well-Known Member

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    For us it turned out that a quota had been exceeded:

    Net::FTP=GLOB(0x89fa8a8)<<< 450-Error during write to file: Disk quota exceeded

    We removed the quota for this user, and the ftp backups ran successfully.
     
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    #6 spaceman, Oct 10, 2006
  7. ebinfo

    ebinfo Active Member

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    i once had that issue. After some checking i think it was a firewall issue, i took the machine where i am running my remote FTP server (outside of the datacenter network) and placed it into the DMZ on my router at home, and it fixed the problem, not sure if it can help you thou.
     
    #7 ebinfo, Nov 28, 2006
  8. ramprage

    ramprage Well-Known Member

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    Try manually creating the directory on the remote FTP system, the script is obviously having issues with that.

    Net::FTP=GLOB(0xa36c11c)<<< 550 Create directory operation failed.
    Net::FTP=GLOB(0xa36c11c)>>> MKD cpbackup/daily
    Net::FTP=GLOB(0xa36c11c)<<< 550 Create directory operation failed.
     
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    #8 ramprage, Nov 28, 2006
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