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WHM Create account Error

Discussion in 'General Discussion' started by thehostingland, Mar 4, 2016.

  1. thehostingland

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    Dear all , I tried creating an account in my WHM . The domain name is an ip (xx.xx.xxx.xx) (Dedicated IP). after i filled the form and submit it i got an error as follows

    Account Creation Status: failed

    (XID nxtzkb) “xx.xx.xxx.xx” is not a valid domain name per <a href="RFC 1035 - Domain names - implementation and specification">RFC 1035</a>.

    But , i already have one account with IP as domain name which shares the server main IP.Then why this time i am getting this error . i am confused ?!?!?!

    Kindly help me please .
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You must use a domain name when creating an account in WHM. If that account has a dedicated IP address, once that account is created using the domain name, the account can be opened in your browser using the IP address instead of the domain name.
     
  3. thehostingland

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    @Infopro , Thanks for the solution .
     
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