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WHM Create account Error

Discussion in 'General Discussion' started by thehostingland, Mar 4, 2016.

  1. thehostingland

    Joined:
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    Dear all , I tried creating an account in my WHM . The domain name is an ip (xx.xx.xxx.xx) (Dedicated IP). after i filled the form and submit it i got an error as follows

    Account Creation Status: failed

    (XID nxtzkb) “xx.xx.xxx.xx” is not a valid domain name per <a href="RFC 1035 - Domain names - implementation and specification">RFC 1035</a>.

    But , i already have one account with IP as domain name which shares the server main IP.Then why this time i am getting this error . i am confused ?!?!?!

    Kindly help me please .
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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    You must use a domain name when creating an account in WHM. If that account has a dedicated IP address, once that account is created using the domain name, the account can be opened in your browser using the IP address instead of the domain name.
     
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  3. thehostingland

    Joined:
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    @Infopro , Thanks for the solution .
     
    Infopro likes this.
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