Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WHM Create account Error

Discussion in 'General Discussion' started by thehostingland, Mar 4, 2016.

  1. thehostingland

    thehostingland Member

    Joined:
    Jan 5, 2012
    Messages:
    14
    Likes Received:
    1
    Trophy Points:
    53
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    Dear all , I tried creating an account in my WHM . The domain name is an ip (xx.xx.xxx.xx) (Dedicated IP). after i filled the form and submit it i got an error as follows

    Account Creation Status: failed

    (XID nxtzkb) “xx.xx.xxx.xx” is not a valid domain name per <a href="RFC 1035 - Domain names - implementation and specification">RFC 1035</a>.

    But , i already have one account with IP as domain name which shares the server main IP.Then why this time i am getting this error . i am confused ?!?!?!

    Kindly help me please .
     
    #1 thehostingland, Mar 4, 2016
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,742
    Likes Received:
    456
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You must use a domain name when creating an account in WHM. If that account has a dedicated IP address, once that account is created using the domain name, the account can be opened in your browser using the IP address instead of the domain name.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Mar 4, 2016
  3. thehostingland

    thehostingland Member

    Joined:
    Jan 5, 2012
    Messages:
    14
    Likes Received:
    1
    Trophy Points:
    53
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Twitter:
    @Infopro , Thanks for the solution .
     
    #3 thehostingland, Mar 8, 2016
    Infopro likes this.
(You must log in or sign up to post here.)
Loading...
Similar Threads - Create account Error
  1. shazde

    Create Account - a fatal error or timeout occurred while processing this directive

    shazde, Jan 8, 2019, in forum: General Discussion
    Replies:
    2
    Views:
    241
    cPanelMichael
    Jan 9, 2019
  2. KyleSponable

    404 error when I recreate an account

    KyleSponable, Jan 2, 2019, in forum: General Discussion
    Replies:
    3
    Views:
    214
    Infopro
    Jan 4, 2019
  3. OneLiteNL

    Create new mail account error (mail only template)

    OneLiteNL, Dec 18, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    254
    cPanelMichael
    Dec 18, 2018
  4. delfinparis

    Create Account - a fatal error or timeout occurred while processing this directive

    delfinparis, Apr 5, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    623
    cPanelLauren
    Apr 6, 2018
  5. elis2

    Cannot create account error 503

    elis2, Dec 14, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    444
    cPanelMichael
    Dec 15, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice