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WHM Create /Edit Delete Packages NOT working.

Discussion in 'General Discussion' started by aceslady06, Jan 1, 2008.

  1. aceslady06

    aceslady06 Member

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    Well I Have had our server techs and cPanel look into this and no one has fixed or at least the problem is still happening.

    Log into a reseller account click on edit pre existing package, make the changes and then click edit. Here is what happens.
    The page hangs there for 12-20 Minutes and when it finally loads to edit complete and you go back to the package NO changes were ever made.

    This same thing happens when you try to add a new package, page just hangs there for 10 - 20 Minutes and no new package was ever made.
    Delete package the same way.


    This problem is getting a little out of control as now it is affecting over 1/2 the resellers on our server.

    Does any one have any idea what is causing this and how we can get this fixed.


    Thank you
     
    #1 aceslady06, Jan 1, 2008
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    What is your ticket #?
     
    #2 cPanelKenneth, Jan 2, 2008
  3. Tracmon

    Tracmon Registered

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    Packages not working

    I'm glad I found this forum. I hope it's helpful. I thought I was doing something wrong, and I couldn't figure what it was. Now I see I'm not the only one having problems. I have tried to create some new packages, but they don't seem to show up. What gives? :confused:
     
    #3 Tracmon, Jan 2, 2008
  4. aceslady06

    aceslady06 Member

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    Problem fixed here is what was wrong

    After hours of looking our server techs fixed the problem.. this was discovered as a corrupt YAML
    Any idea why?
    and what would cause this to become corrupted..
    Thank you
     
    #4 aceslady06, Jan 5, 2008
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