WHM dns and cpanel dns r not the same

James Eco

Active Member
Dec 2, 2020
33
3
8
Israel
cPanel Access Level
Root Administrator
Hello, after restoring WHM/Cpanel from backup I noticed that Cpanel DNS r missing a lot of rows. I have 20 rows in WHM DNS and just 3 rows in the Cpanel zone editor.
I tried to sync DNS in WHMbut got the same result.
how can I fix this issue?
Thank u
 

quietFinn

Well-Known Member
Feb 4, 2006
1,652
325
438
Finland
cPanel Access Level
Root Administrator
What do you mean by "Cpanel DNS" and "WHM DNS"?
 

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
713
280
363
cPanel Access Level
DataCenter Provider
In the feature list do you have Zone Editor (AAAA, CAA, SRV, TXT) and Zone Editor (A, CNAME) enabled? If not, a lot of DNS records will be hidden from cPanel.
 
  • Like
Reactions: andrew.n