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Whm dns records missing

Discussion in 'Bind/DNS/Nameserver' started by Efimrat, Nov 1, 2015.

  1. Efimrat

    Efimrat Registered

    Sep 6, 2015
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    Root Administrator
    Hi there,
    Please assist me with a problem - if you encountered one like this:
    I have created and "Played" with dns clustering options among my Cpanel's,
    Aterward i have noticed the one of my Cpanels is missing all dns records.

    I checked the /var/named folder and found all records there.
    The DNS works as well
    No records shown in the Dns zone editor.

    I have ran the "reset dns" script and restarted the named service.
    I also checked at the server settings to see the it recognizes the zone.
    eventually, i still cant see any zone in zone editor and when i try the zone editor in cpanel accounts an error appears that zone files can't load.

    Thanks for your help.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello :)

    Are you logged in as "root" to Web Host Manager? If so, do you notice any error messages in /usr/local/cpanel/logs/error_log when attempting to view a list of zones?

    Thank you.
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