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Whm dns records missing

Discussion in 'Bind / DNS / Nameserver Issues' started by Efimrat, Nov 1, 2015.

  1. Efimrat

    Efimrat Registered

    Sep 6, 2015
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    Root Administrator
    Hi there,
    Please assist me with a problem - if you encountered one like this:
    I have created and "Played" with dns clustering options among my Cpanel's,
    Aterward i have noticed the one of my Cpanels is missing all dns records.

    I checked the /var/named folder and found all records there.
    The DNS works as well
    No records shown in the Dns zone editor.

    I have ran the "reset dns" script and restarted the named service.
    I also checked at the server settings to see the it recognizes the zone.
    eventually, i still cant see any zone in zone editor and when i try the zone editor in cpanel accounts an error appears that zone files can't load.

    Thanks for your help.
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    Hello :)

    Are you logged in as "root" to Web Host Manager? If so, do you notice any error messages in /usr/local/cpanel/logs/error_log when attempting to view a list of zones?

    Thank you.

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