Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WHM DNSOnly issue

Discussion in 'Bind/DNS/Nameserver' started by Takito, Jan 2, 2018.

  1. Takito

    Takito Member

    Joined:
    Feb 14, 2017
    Messages:
    14
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    UA
    cPanel Access Level:
    Root Administrator
    Hello guys,

    I just logged into my whmdnsonly server and saw a message that it needs to be rebooted to apply updates. I made a graceful reboot and after that it is not responding. I can access it only via provider's console.

    Any ideas what should I look for? :/

    CentOS 7.1 x64

    Thank you
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,897
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    This is generally something your provider or system administrator will need to investigate. Do you notice any particular output to /var/log/messages or /var/log/dmesg when the system is booting?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Takito

    Takito Member

    Joined:
    Feb 14, 2017
    Messages:
    14
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    UA
    cPanel Access Level:
    Root Administrator
    ok guys, I have found a solution. I will post it here as this is a very popular provider - DigitalOcean

    I'm using their droplets for many years but after the reboot yesterday I wasn't able to connect to it, only via their console. I have found that there is no network connection to the "world" so I asked their support what is wrong. And here is their reply:

    I'm not sure who's fault it is(Cpanel made changes to their config or DO to their network) as it was working fine for a few years before.

    Cheers
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,897
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I recommend reporting that issue to DO, as the creation of the droplets is handled through their software.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice