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WHM does not create new accounts

Discussion in 'General Discussion' started by WebTrooper, Oct 13, 2005.

  1. WebTrooper

    WebTrooper Member

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    I just got a fresh installation of RedHat ES4 with CPanel/WHM and went to create a new user account. All I got was the message "New Account Creted" but nothing actually happened. I tried updating CP and tried again but the same. Any suggestions? :confused:
     
  2. frenchkiss

    frenchkiss Registered

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    the same append to , just receive my new server and when I try to add a new account , he says account created but this not done

    I have this version :
    WHM 10.6.0 cPanel 10.8.0-R58
    FreeBSD 5.4-RELEASE i386 - WHM X v3.1.0
     
  3. 0pt1c0n

    0pt1c0n Registered

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    Try:

    root@someserver [~]# /scripts/wwwacct

    and if you get:

    Can't locate Net/AIM.pm in @INC (@INC contains: /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl . /scripts /scripts /scripts /scripts /scripts /scripts) at /scripts/cPScript/iContact.pm line 14.
    BEGIN failed--compilation aborted at /scripts/cPScript/iContact.pm line 14.
    Compilation failed in require at /scripts/wwwacct line 19.
    BEGIN failed--compilation aborted at /scripts/wwwacct line 19.

    Run:

    root@someserver [~]# perl -MCPAN -e shell
    and
    cpan> install Net::AIM::Connection

    If you suck with the command line you can run the URL instead:
    (remember to replace YOUR-SERVER.COM with your IP or domain name)

    https://YOUR-SERVER.COM:2087/scripts/perlmod?action=install&modname=Net::AIM::Connection

    P.S.: The URL above is truncated for some retarded reason, so be sure to 'right-click' -> copy link location to get the full URL address
     
    #3 0pt1c0n, Oct 13, 2005
    Last edited: Oct 13, 2005
  4. frenchkiss

    frenchkiss Registered

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    many thanks for your help , it's work fine now
     
  5. MeGaMASTER

    MeGaMASTER Well-Known Member

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    Thanks. I was able to create accounts however nothing appears in "Edit DNS Zone". How can I fix this one?
     
    #5 MeGaMASTER, Oct 19, 2005
    Last edited: Oct 19, 2005
  6. acenetryan

    acenetryan Well-Known Member
    PartnerNOC

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    DNS Issue

    I got to the same point as you MegaMaster.

    I was getting these errors on a new box and did two things (not sure which one solved it).

    Since it was a new install, I ran /scripts/easyapache and made sure all of my settings were as I desired and to get suexec installed. This was probably not what fixed it, but could be, I didn't check in between steps.

    In the past, I had problems with cluster being mysteriously turned on and giving me DNS problems, so I clicked on configure cluster, Page not found.

    As per the recommendations of this forum, I installed Tie::IxHash and could then see the cluster page and the DNS zones now get added by the create account script.

    Hope this helps.
     
  7. appleboy

    appleboy Well-Known Member

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    what cmds u say to install Tie::IxHash
     
  8. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    /scripts/perlinstaller --force Tie::IxHash
     
  9. appleboy

    appleboy Well-Known Member

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    thank you very much
     
  10. cPDan

    cPDan cPanel Staff
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    If you ever get a "Can't locate XYZ.pm in @INC" it simply means (99.99999999 % of the time anyway) that the XYZ Perl module is not installed.
    (Of course as an admin you already know what that extremely basic Perl error means right :rolleyes: )

    To install XYZ:
    /scripts/perlinstaller XYZ
    /scripts/perlinstaller --force XYZ

    or to use your system CPAN config and not have the output Expect'ed:
    perl -MCPAN -e 'install XYZ;'
    perl -MCPAN -e 'force install XYZ;'

    or use CPAN shell() since its 'force' seems to carry more actual force at times ;p

    See `perldoc CPAN` to learn more.
     
  11. explicit

    explicit Member

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    ok ive done what you said and i get this

    spawn /scripts/perlinstaller Net::AIM::Connection
    Method: Perl Expect
    Testing connection speed...(this could take a while)....Done

    Three usable mirrors located

    Unable to retrieve file
     
  12. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    It is very hard to say what the problem is with this error message, I think you need to make sure your server resolves properly and entries in /etc/resolve.conf file are correct.
     
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