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WHM does not recognize backups

Discussion in 'General Discussion' started by Deker, Oct 15, 2012.

  1. Deker

    Deker Well-Known Member

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    Hello,

    I've moved all backups from old server to the new server
    I put them all into /backup/cpbackup/daily
    But WHM can not recognize them!
    Please help me how do I make backups working on the new server?

    Any help will be appreciated
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    What does this mean exactly?
     
  3. Deker

    Deker Well-Known Member

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    I mean accounts are not listed in whm > Backup > Restore Multiple Backups
    cPanel does not show backup files
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is backup mounted?

    You might try moving them here instead:
     
  5. Deker

    Deker Well-Known Member

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    No, I didn't mounted them. How do I do this?
    They are not in gz format
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is:
    /backup/cpbackup/daily

    ..on a separate drive?

    I suppose I should have quoted the full text from the Restore Backups page, here it is:

    The one I've marked on bold should be the case for you since the backups are not compressed.
     
  7. Deker

    Deker Well-Known Member

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    Thank you
    I've mounted backups and they are listed on whm
    but when trying to restore, getting the following error:
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Have you checked to verify that all files at that location are there and owned by root?
     
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