WHM/EasyApache - rebuilt to add mbstring, now domain redirects to cgi-sys/defaultwebpage.cgi

[jason2013]

My site was working fine until I decided to use easyapache to add mbstring.

Now when I visit the domain, I am redirected to cgi-sys/defaultwebpage.cgi

When I try to manually access a file like index.php (domain.com/index.php) it gives a 404 error

I am a newb with this stuff so I have no idea what to do

is this something I can fix via WHM?

I do not have access to or know how to use ssh

 

[jason2013]

also to add

I have SSL on my server and if I go to https://mydomain.com or https://www.mydomain.com
the site works fine

it seems for some reason http is not working properly and sending to cgi-sys/defaultwebpage.cgi

 

[jason2013]

another observation
If I go to
/http://www.mydomain.com/~username/
the site works
but I need it to be
/http://www.mydomain.com

any ideas?
The support of my host is slow and I really need to fix this

 

[IanK]

I'm having the same issue, I assume that the problem is with virtual hosts not being setup correctly on the rebuild as the error log shows that apache is looking for each site's files in the main htdocs folder instead of the account folder under home.

Sadly rebuilding httpd.conf does not seem to solve the problem.

 

[KurtN.]

Hi IanK and jason2013,

In this case, it's probably best to contact support since each user's circumstance is likely unique.

Thanks