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WHM Error SMTP (550)

Discussion in 'E-mail Discussion' started by Jeremyjoron, Feb 7, 2016.

  1. Jeremyjoron

    Jeremyjoron Registered

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    Hi,
    I have a new VPS. I installed WHM and I upload a full backup cpanel.
    But when I try to send an email in webmail I have this error:

    Code:
    Erreur SMTP (550) : échec lors de l'ajout du destinataire « test@example.re » (Verification failed for <test@example.re>
    The mail server could not deliver mail to test@example.re. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
    Sender verify failed)
    
    This email exist...

    thanks...
     

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    #1 Jeremyjoron, Feb 7, 2016
    Last edited by a moderator: Feb 7, 2016
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    Hello,

    Could you verify if the domain name exists in the /etc/localdomains file or /etc/remotedomains.You can check the dns record at intodns.com

    If you are using local MX record then need to domain name entry in /etc/localdomains file and for remote MX record domain name entry /etc/remotedomains file.
     
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  3. Jeremyjoron

    Jeremyjoron Registered

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    I add the domain in the /etc/localdomains and now it’s work! thanks :)
     
  4. SysSachin

    SysSachin Well-Known Member

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    Hi :)

    I am happy to see it helped. Thank you for updating us.
     
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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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