SOLVED WHM freezing and '1' displayed in top left of screen v102.0.7

[slim]

WHM seems to freeze when accessing some parts of the interface, and I'm left with a browser window stuck loading and all I can see is the number 1 in the top left corner (other than that, a white browser window).

Some parts of the UI work but a brief '1' displays while the interface loads. It's only happening on my server with v102.0.7 installed, all my other servers are v 100 so I figure the new version is somehow related?

 

[cPRex]

Hey there! This is a known issue and we're tracking it here: https://support.cpanel.net/hc/en-us/articles/4678250671639

 

[slim]

Thanks.

note the suggested work around doe not work.

 

[cPRex]

That's odd - I haven't had any reports of Firefox not working yet, but I'll let the developers know!

 

[cPRex]

Update - this is fixed in version 102.0.8.

 

[slim]

Thanks - However it's not fully fixed.

The '1' issue is fixed - However parts of the UI still fail to load and time out?

 

[cPRex]

@slim - if you're still seeing timeouts on a 102.0.8 machine, could you submit a ticket to our team so we can check that system?

 

[slim]

OK WIll do

 

[cPRex]

Were you able to submit a ticket? If so, could you post the number here so I can check that?

 

[slim]

94427900

 

[cPRex]

Thanks for that - I'm following along with that on my end now.

 

[cPRex]

I see our team wasn't able to replicate this, and it looks like things are also good on your end after clearing cache. If you notice any other odd behavior, feel free to mention it here!