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(WHM) Hosting Account Creation Status: failed

Discussion in 'General Discussion' started by rain.dhaka, Apr 26, 2012.

  1. rain.dhaka

    rain.dhaka Registered

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    at 1st that account i Terminated and when i reset the account but can not it following that...

    Account Creation Status: failed
    Sorry, a DNS entry for domain.com already exists, please delete it first (from all servers in the dns cluster)

    Please help me..how can create a hosting account form my whm.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Please terminate the existing DNS Zone for this account using:

    "WHM >> DNS Functions >> Delete a DNS Zone"

    Thank you.
     
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