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WHM - How to suspend Account, FTP, cPanel, Domain and subdomain

Discussion in 'General Discussion' started by Galanthus, Nov 9, 2013.

  1. Galanthus

    Galanthus Well-Known Member

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    Hi Guys,

    I am really wondering how to fix this issue. I tried to suspend an account the website doesnt work.
    But for some reason FTP isnt suspended, cPanel and account neither.. also Subdomains will still work.

    How can i fix this in WHM? or using command lines in centos?

    Thanks in advance!
     
  2. ravi9

    ravi9 Well-Known Member

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    Are you suspending account from:
    WHM Home >> Account Functions >> Manage Account Suspension

    Do you get a successful message after suspending account??

    Make sure, the domain you are suspending is resloving to your server. May be domain is now resolving to any other server.
     
  3. Galanthus

    Galanthus Well-Known Member

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    Hi, i tested the user after suspending cant visit site, subdomains, cpanel and FTP.
     
  4. regulararticles

    regulararticles Registered

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    You can suspend account via SSH

    /scripts/suspendacct <username> "Reason"
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    In your initial message you mentioned that you could still access services, and in this message you indicate that you can not. To clarify, does this mean the issue you previously experienced is now resolved?

    Thank you.
     
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