SOLVED whm licencing problem

Frenzio

Member
Jan 11, 2017
9
0
1
Goa
cPanel Access Level
Website Owner
hey!

i cant access my whm account. When i login into whm account it shows me Unactivated License File. can anyone help me with this . I checked my licence and its active also.

Also when i tried login in using ssh as a root user i am unable to do so.


please help me with this issue.
 

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Also when i tried login in using ssh as a root user i am unable to do so.
Make sure your hosting provider has provide you root access ? If yes and you are facing issue to access server then might be your ISP IP is blocked in server firewall or you are using wrong password to access server.

When i login into whm account it shows me Unactivated License File
try running /usr/local/cpanel/cpkeyclt from the command line as root
 

NOC_Serverpoint

Well-Known Member
Jul 3, 2016
103
7
18
cPanel Access Level
Website Owner
Hello,

Also please check if the license is activated on another IP on the server using
--
cPanel & WHM License Verification | cPanel Inc.
--

If so you need to change the cPanel/WHM main IP to fix the issue.


Edit /etc/sysconfig/network-scripts/ifcfg-eth0
changed the ip here

Edit /var/cpanel/mainip

• service network restart
/usr/local/cpanel/cpkeyclt
curl http://cpanel.com/showip.shtml

Thanks,
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.