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WHM license suspended

Discussion in 'General Discussion' started by erdeme61, Sep 4, 2017.

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  1. erdeme61

    erdeme61 Registered

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    Hi,

    im using WHM on my vps server and ive been using my licence provided from my hosting provide ( which my package includes ) and recently today i got a message saying

    Cannot Read License File
    To access the interface, you must install the license and ensure that the license is active.


    i tried to verify my licence with link given below cPanel & WHM License Verification | cPanel Inc. and there was this screen.

    - Removed -

    can someone help me with this issue ? what can cause my account to get suspended ? im suspecting a hack because my system did get compromised like two months ago but nothing happened since then ... is this a problem caused by me and my system or by my hosting provider. Thank you for your assistance !
     
    #1 erdeme61, Sep 4, 2017
    Last edited by a moderator: Sep 4, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You should contact the license holder's contact email as displayed on the license check page.

    Please feel free to contact cPanel Customer Service about this as well if you like:
    Support & Customer Service | cPanel, Inc.
     
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