WHM - List Accounts Will Not Load Page

aeboi80

Member
Jan 29, 2009
6
0
51
I reccently transfered 3 sites over to my current server from an existing server through WHM>>Transfer>>Multiple Sites

I was forced to abort the process during the 3rd site transfer. I don't know if those transfers caused the problem, but now when I log into WHM and click on List Accounts it just sits there trying to load but never actually lists the accounts. I get the icon and page title "List Accounts" but it never does anything. Is there something i can do to force this to work again? I am at a loss, the only thing that has happend is I transfered those 3 sites.

Chad
 

kuldeep_

Well-Known Member
Apr 24, 2010
54
0
56
I suggest you to create full backup on your old server using command

HTML:
/scripts/pkgacct domainusername
Copy backup on new server on /home partition and then restore and then restore the account

HTML:
/scripts/restorepkg domainusername
This is the good way to migrate account.
NOTE: Replace domainusername with your actual domain user name.
 

madaboutlinux

Well-Known Member
Jan 24, 2005
1,051
2
168
Earth
I reccently transfered 3 sites over to my current server from an existing server through WHM>>Transfer>>Multiple Sites

I was forced to abort the process during the 3rd site transfer. I don't know if those transfers caused the problem, but now when I log into WHM and click on List Accounts it just sits there trying to load but never actually lists the accounts. I get the icon and page title "List Accounts" but it never does anything. Is there something i can do to force this to work again? I am at a loss, the only thing that has happend is I transfered those 3 sites.

Chad
Is the problem occurring on the server you migrated the accounts to OR on the old server? Have you checked the cPanel logs to see what it states?

tail -f /usr/local/cpanel/logs/error_log
It should give you an idea where the problem is. Also try restarting cpanel once

service cpanel restart
 

WiredTree Joe

Well-Known Member
Dec 13, 2006
68
1
158
Chicago, IL
You can also try rebuilding the httpd.conf with:

Code:
/scripts/rebuildhttpdconf
as list accounts in the WHM gets some of its data from the httpd.conf.