WHM loads fine, but cpanel won't load?

cyberkiller

Registered
Jun 6, 2007
2
0
151
WHM loads fine on port 2086, however if I try to login to cpanel on port 2082 I get a connection time out error. Server is new and running 11.28.83

Could it be some sort of firewall issue or ?
 

JaredR.

Well-Known Member
Feb 25, 2010
1,834
23
143
Houston, TX
cPanel Access Level
Root Administrator
WHM loads fine on port 2086, however if I try to login to cpanel on port 2082 I get a connection time out error. Server is new and running 11.28.83

Could it be some sort of firewall issue or ?
The following section of our documentation covers troubleshooting a new installation and may help you:

Troubleshooting a Recent Installation

As others have suggested, a very likely cause of the problem you have encountered is the default CentOS/Red Hat firewall. In addition to the commands suggested in the documentation linked above, run the following command:

Code:
# system-config-securitylevel-tui
and select Disabled for the Security Level option:


Use the tab key and space bar to navigate the menu, select Disabled and then select OK to exit the program and save the changes. This will disable the default firewall and empty /etc/sysconfig/iptables, preventing the default rules set there from becoming a problem again if/when you reboot the server.

If this does not help, please feel free to submit a ticket and we will be happy to log into your server and investigate the problem directly.