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WHM Login error

Discussion in 'General Discussion' started by Nirjonadda, Nov 20, 2017.

  1. Nirjonadda

    Nirjonadda Well-Known Member

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    I am getting error in WHM after the login. Reload the page will goes this error and whm option load.

    Code:
    undef error - queueprocd isn't running? at /usr/local/cpanel/Cpanel/TaskQueue/Manager.pm line 214. 
     
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  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's possible this relates to an internal case (CPANEL-16593) related to queueprocd. Can you try running the following command to see if it helps?

    Code:
    /scripts/restartsrv_queueprocd
    Thank you.
     
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  3. Nirjonadda

    Nirjonadda Well-Known Member

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    This log from the following command.

    Code:
    [root@ad ~]# /scripts/restartsrv_queueprocd
    Waiting for “queueprocd” to restart ………waiting for “queueprocd” to initialize ………finished.
    
    Service Status
            queueprocd (queueprocd - waiting up to 30s to process a task) is running as root with PID 1012 (systemd+/proc check method).
            queueprocd (queueprocd - waiting up to 30s to process a task) running as root with PID 1012 (process table check method)
    
    Startup Log
            Nov 21 02:52:00 ad.mysite.com systemd[1]: Starting cPanel Queue services...
            Nov 21 02:52:00 ad.mysite.com startqueueprocd[1944]: ==> cPanel TaskQueue Processing Daemon version 1.0
            Nov 21 02:52:00 ad.mysite.com systemd[1]: PID file /var/run/queueprocd.pid not readable (yet?) after start.
            Nov 21 02:52:00 ad.mysite.com systemd[1]: queueprocd.service: Supervising process 1948 which is not our child. We'll most likely not notice when it exits.
            Nov 21 02:52:00 ad.mysite.com systemd[1]: Started cPanel Queue services.
    
    queueprocd restarted successfully.
    [root@ad ~]#
    
     
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  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Did that solve the issue and allow you to access WHM?

    Thank you.
     
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  5. Nirjonadda

    Nirjonadda Well-Known Member

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    Yes !
     
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