The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

WHM Login fails = file error - menu/root.tmpl: not found

Discussion in 'General Discussion' started by mhx, Nov 22, 2014.

  1. mhx

    mhx Registered

    Joined:
    Feb 22, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    cPanel Access Level:
    DataCenter Provider
    Couldnt find much online except this old post
    http://forums.cpanel.net/f5/file-error-menu-root-tmpl-not-found-302211.html

    /scripts/upcp ---force
    didnt work

    I do notice odd warnings while running it
    Code:
    [20141122.181304]      [32318] Use of uninitialized value in numeric gt (>) at /usr/local/cpanel/bin/_build_translated_js_files.pl line 51.
[20141122.181304]      [32318] Use of uninitialized value in numeric gt (>) at /usr/local/cpanel/bin/_build_translated_js_files.pl line 51.
[20141122.181304]      [32318] Use of uninitialized value in numeric gt (>) at /usr/local/cpanel/bin/_build_translated_js_files.pl line 51.
[20141122.181304]      [32318] Use of uninitialized value in numeric gt (>) at /usr/local/cpanel/bin/_build_translated_js_files.pl line 51.
[20141122.181304]      [32318] Use of uninitialized value in numeric gt (>) at /usr/local/cpanel/bin/_build_translated_js_files.pl line 51.

    Any suggestions?
     
    #1 mhx, Nov 22, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    37,094
    Likes Received:
    1,288
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
    #2 cPanelMichael, Nov 24, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Login fails file
  1. DenRomano

    PCI fails on "SMTP Service Cleartext Login Permitted"

    DenRomano, Oct 28, 2016, in forum: Security
    Replies:
    3
    Views:
    887
    cPanelMichael
    Nov 2, 2016
  2. JSauce16

    iOS Email login fails consistantly

    JSauce16, Aug 21, 2016, in forum: E-mail Discussions
    Replies:
    5
    Views:
    379
    cPanelMichael
    Aug 24, 2016
  3. Jim M

    Login to Webmail fails after choosing Horde, RoundCube or SquirrelMail

    Jim M, Nov 13, 2015, in forum: E-mail Discussions
    Replies:
    5
    Views:
    2,790
    Infopro
    Nov 16, 2015
  4. AndyB78

    suspended_login value with UAPI list_pops

    AndyB78, Aug 16, 2017 at 2:48 PM, in forum: cPanel Developers
    Replies:
    10
    Views:
    70
    AndyB78
    Aug 17, 2017 at 4:31 PM
  5. elis2

    name server login to WHM

    elis2, Aug 16, 2017 at 4:56 AM, in forum: Bind / DNS / Nameserver Issues
    Replies:
    1
    Views:
    33
    Infopro
    Aug 16, 2017 at 5:40 AM

Share This Page