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WHM Login

Discussion in 'General Discussion' started by Peoko, May 7, 2009.

  1. Peoko

    Peoko Registered

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    Hello.

    I bought a reseller package from someone but i have a problem.
    I can easily login to Cpanel, where it says Master Reseller Account, but when i try logging in WHM panel it keeps asking me for password, no error, just keeps showing the Authentification Requiered over and over again.

    I would have contacted who i bought this hosting plan from but he is rarely online.
    I would like to know if this is a problem from my end or i was simply scamed?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    "Master Reseller Account" is not an icon that is natively part of the cPanel interface. It sounds like it may be part of a plug-in your hosting provider has purchased or built. You may want to contact your hosting provider for the proper way to access your reseller privileges in their customized system.
     
  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Do you have a "WHM" or "WebHost Manager" icon in your cPanel interface?
     
  4. Peoko

    Peoko Registered

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    Thank you for your reply.

    When i said it`s written Master Reseller Account i wasn`t talking about a plugin or something, it is just the name of the package:

    Hosting package MASTER RESELLER UNLIMITED

    As i said, my hosting provider is not responding to my emails, this is why i asked you if this simptoms are known.
    I can login in Cpanel, but when i try logining into WHM after i enter username and password it pops-up another Autenthication window and so on.
     
  5. Peoko

    Peoko Registered

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    No, i don`t.
     
  6. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Then it seems that cPanel account has not been granted any access to WHM.
     
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