WHM Mail Statistics

[asuservice]

Hi All,
By chance does anyone know if the Mail Stats in WHM are accurate? The one I'm referring to is under "Email" ... "View Mail Statistics" in WHM.

The reason I ask is I have a client running an AR System that shows 190K+ emails were sent but the statistics show only approx. 77.5K total messages.

Needless to say this has me between a rock and a hard place with the client.

Has anyone messed with this report and can you tell me if it's accurate ... ORRR can you tell me a way to get accurate numbers on the total outgoing mail processed in a given period?

Thanks in Advance!

 

[carlaron]

I am seeing a similar trend, but I was wondering, maybe this doesn't mean that these users are sending that much mail out...

Could it just be that the exim stats are unclear when they report that a user forwarded mail, even if it was forwarded to :blackhole:?

I noticed that even the legitimage mail I get mentions the main "admin" user of my domain in the return-path header, as if the admin user actually received then forwarded the mail to the specific email account.

Say a piece of mail comes in for "[email protected]", which is administrated by user "someguy". Do the exim stats report this as "someguy" sending mail to "foobar"?

And if the domain has default set to ""blackhole:", would the stats report that "someguy" had sent on those emails as well?

Similarly for mail discarded with an Email Filter rule?

So these large numbers of mails "sent" from the admin users might just mean that a large amount of spam and other mail to undefined users was passed through the main account and then discarded.

I'm not sure if this is the case, but unless my box is hacked (I find no other signs of that, and I've had other hacked boxes in the past, so I have a bit of an idea what to look for) or unless exim is not requiring SMTP auth for the main admin users to send mail, I can't think of any other reason for these stats.