Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WHM Mail Statistics

Discussion in 'E-mail Discussion' started by asuservice, Feb 3, 2004.

  1. asuservice

    asuservice Well-Known Member

    Oct 24, 2001
    Likes Received:
    Trophy Points:
    Hi All,
    By chance does anyone know if the Mail Stats in WHM are accurate? The one I'm referring to is under "Email" ... "View Mail Statistics" in WHM.

    The reason I ask is I have a client running an AR System that shows 190K+ emails were sent but the statistics show only approx. 77.5K total messages.

    Needless to say this has me between a rock and a hard place with the client.

    Has anyone messed with this report and can you tell me if it's accurate ... ORRR can you tell me a way to get accurate numbers on the total outgoing mail processed in a given period?

    Thanks in Advance!
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 asuservice, Feb 3, 2004
    Last edited: Feb 3, 2004
  2. carlaron

    carlaron Well-Known Member

    Jun 26, 2003
    Likes Received:
    Trophy Points:
    I am seeing a similar trend, but I was wondering, maybe this doesn't mean that these users are sending that much mail out...

    Could it just be that the exim stats are unclear when they report that a user forwarded mail, even if it was forwarded to :blackhole:?

    I noticed that even the legitimage mail I get mentions the main "admin" user of my domain in the return-path header, as if the admin user actually received then forwarded the mail to the specific email account.

    Say a piece of mail comes in for "", which is administrated by user "someguy". Do the exim stats report this as "someguy" sending mail to "foobar"?

    And if the domain has default set to ""blackhole:", would the stats report that "someguy" had sent on those emails as well?

    Similarly for mail discarded with an Email Filter rule?

    So these large numbers of mails "sent" from the admin users might just mean that a large amount of spam and other mail to undefined users was passed through the main account and then discarded.

    I'm not sure if this is the case, but unless my box is hacked (I find no other signs of that, and I've had other hacked boxes in the past, so I have a bit of an idea what to look for) or unless exim is not requiring SMTP auth for the main admin users to send mail, I can't think of any other reason for these stats.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice