Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WHM Multiple Account Transfer, wrong password.

Discussion in 'General Discussion' started by pawlectro, Dec 4, 2012.

  1. pawlectro

    pawlectro Member

    Joined:
    Dec 4, 2012
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Started transfer from old host to new host. I did not uncheck "Use Compression." Old host has space issues. TMP folder filled to 100% crippling live sites during the transfer process. I had to abort. I aborted by using a graceful reboot at old host.

    I waited 4 hours then attempted to do transfer with no compression. I was thrown "Password Incorrect."

    It is not incorrect! Nothing changed at old host. I can still directly login with the same id and pass through Putty. The IP of the new host is whitelisted in Hulk and Host Access. I double checked the blacklist to make sure it is not there.

    Maybe the interrupted transfer created an issue?

    How do I fix this?
     
    #1 pawlectro, Dec 4, 2012
  2. cPanelJared

    cPanelJared Technical Analyst

    Joined:
    Feb 25, 2010
    Messages:
    1,835
    Likes Received:
    21
    Trophy Points:
    143
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    First, rebooting a server is not a very good way to stop a transfer. Linux can start and stop services very easily, unlike some other operating systems, so the only reasons to reboot a Linux server are if it is completely inaccessible, or for a kernel update. Anything else can be stopped using other methods, including if necessary the kill command. Unlike a Windows desktop system, a Linux system should never rebooted unless it is completely inaccessible or the kernel has been updated.

    Where, exactly, are you seeing "Password Incorrect?" Is it from the page Home » Transfers » Copy Multiple Accounts/Packages From Another Server? You can try resetting the old server's root password by running this command as root:

    Code:
    # passwd
    If both servers are accessible via SSH, please submit a ticket. We will not be able to do the actual account copy for you but we may be able to identify the problem so that you can proceed.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelJared, Dec 7, 2012
(You must log in or sign up to post here.)
Loading...
Similar Threads - Multiple Account Transfer
  1. arunnair555

    Transfer Multiple cPanel servers users to a single cPanel account?

    arunnair555, Aug 16, 2018, in forum: General Discussion
    Replies:
    6
    Views:
    300
    cPanelMichael
    Sep 11, 2018
  2. cEMa

    Multiple accounts sharing same public_html, without security issues?

    cEMa, Jan 7, 2019, in forum: Security
    Replies:
    5
    Views:
    224
    cPanelMichael
    Jan 10, 2019
  3. Felipe Quiroz Sandoval

    Create multiple emails on one account?

    Felipe Quiroz Sandoval, Jan 4, 2019, in forum: E-mail Discussion
    Replies:
    1
    Views:
    253
    cPanelLauren
    Jan 4, 2019
  4. GemStoneGhost

    Accessing Multiple Accounts Question

    GemStoneGhost, Dec 13, 2018, in forum: CloudLinux
    Replies:
    2
    Views:
    187
    cPanelMichael
    Dec 17, 2018
  5. powvex

    Multiple account package change

    powvex, Dec 1, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    182
    Infopro
    Dec 1, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice