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WHM, Name-based sites no longer respond

Discussion in 'General Discussion' started by tmallardi, Sep 24, 2005.

  1. tmallardi

    tmallardi Well-Known Member

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    After last night's update (upcp), my WHM and named based sites do not respond. MY IHP has rebooted, but that has not resolved the problem.

    I'm not sure what else has failed, but here's what I do know.

    Working:
    SSH
    SMTP
    POP3
    IP based websites

    Not Working:
    WHM
    name-based websites

    Attached is last night's upcp log.

    Has anyone else had any problems since last night? 09/24/2005 ?
     

    Attached Files:

    #1 tmallardi, Sep 24, 2005
  2. flash7

    flash7 Well-Known Member

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    Check your httpd.conf if setup correctly :)
     
    #2 flash7, Sep 24, 2005
  3. tmallardi

    tmallardi Well-Known Member

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    It appears that /usr/local/apache/conf/httpd.conf is in place. I'm not really sure what to look for other than whethr or not it exists and has data in it.
     
    #3 tmallardi, Sep 24, 2005
  4. cPanelNick

    cPanelNick Administrator
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    /usr/local/cpanel/startup should restart whm
     
    #4 cPanelNick, Sep 24, 2005
  5. tmallardi

    tmallardi Well-Known Member

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    I just tried that script and did run sucessfully. However, I still can't browse to WHM.

    My IHP is looking into it now. They think it's a DNS issue. Although, I can't run WHM from my IP either (xxx.xxx.xxx.xxx:2082) So I think it is more than a DNS issue.

    I did notice that the upcp script completed about four hours later than it normaly does each night. There must have been something that went wrong last night.
     
    #5 tmallardi, Sep 24, 2005
  6. cPanelNick

    cPanelNick Administrator
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    Go ahead and open a support ticket at http://support.cpanel.net, and be sure to reference this thread.

    Support times are slower then normal because of Rita (We plan on being back to normal operations on Wednesday).
     
    #6 cPanelNick, Sep 24, 2005
  7. tmallardi

    tmallardi Well-Known Member

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    Turns out my ISP had an issue with another serving flooding certain routes with data. I happy to report that it didn't have anything to do with cPanel after all.

    thanks
     
    #7 tmallardi, Sep 24, 2005
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