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WHM nameserver ip and A Entry

Discussion in 'Bind / DNS / Nameserver Issues' started by don88, Dec 12, 2012.

  1. don88

    don88 Member

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    Recently, few of my members complaint that they cannot access my website anymore. However, I did not notice any dropped on my websit traffic.

    Now, when I check NAMESERVER IP section under WHM11.34 it says:
    Nameserver IP No. Zones
    ns1.domain.info No IP 19
    ns2.domain.info No IP 19

    now, I m wondering why it says NO IP.... is it normal for it to show NO IP ?

    Also, there is no A ENTRY and I wanted to add A ENTRY for two nameservers I have.. What IP address should I use to create A ENTRY ?
     
    #1 don88, Dec 12, 2012
  2. tidecoolfashion

    tidecoolfashion Registered

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    Website Owner
    i have the same problem, for my website:www.tidecool.com, i received this

    "IMPORTANT: Do not ignore this email.

    The hostname (cooltide.tidecool.com) resolves to *****A. It
    should resolve to *****B. Please be sure that the contents of
    /etc/hosts are configured correctly, and also that there is a
    correct 'A' entry for the domain in the zone file.

    Some or all of these problems can be caused by /etc/resolv.conf
    being setup incorrectly. Please check that file if you believe
    everything else is correct.

    You may be able to automatically correct this problem by using the
    'Add an A entry for your hostname' option under 'Dns Functions' in
    your Web Host Manager."

    After contact my hosting provider, i have fixed this issue:
    you should go to your domain cpanel, then add a "A entry" for your "hostname", not domain name.

    hope it will help you.
     
    #2 tidecoolfashion, Dec 13, 2012
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