WHM no longer functioning and giving an error

johnburk

Well-Known Member
Jun 23, 2006
241
0
166
I cannot log into whm anymore and get the following error:


Template file /usr/local/cpanel/whostmgr/docroot/themes/x/templates/gsw/initial_setup_wizard1.tmpl does not exist.

I have tried "service cpanel start" in root, but it did not solve the problem.

Does anyone know what the problem can be?
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,488
35
208
cPanel Access Level
DataCenter Provider
I cannot log into whm anymore and get the following error:


Template file /usr/local/cpanel/whostmgr/docroot/themes/x/templates/gsw/initial_setup_wizard1.tmpl does not exist.

I have tried "service cpanel start" in root, but it did not solve the problem.

Does anyone know what the problem can be?
cPanel is most likely still in the process of being updated, or the update was
killed off:

http://forums.cpanel.net/showthread.php?t=101577