WHM not sending backups to S3

StevenH

Registered
PartnerNOC
Jan 17, 2019
1
0
1
Iowa
cPanel Access Level
DataCenter Provider
Hi all,

I'm trying to get WHM to send site backups to S3, but it's not working. When I verify the credentials and settings through WHM, it validates, but when the backups are actually being performed the backups aren't sending to S3.

Currently our backup location is at /home2 if that matters.

The backups used to work, but stopped recently. Also, WHM can only connect to a bucket located in the N. Virginia region for some reason?
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,273
1,282
313
Houston
Hello @StevenH

Can you please show a screenshot of WHM>>Backup>>BackupConfiguration -> Additional Destinations tab?

As far as the issue with connecting, I'd assume this is a networking issue as cPanel itself doesn't have any control over what servers you're able to connect to.