WHM Not Showing Spam Score

oneorzero.tech

Registered
Nov 28, 2019
1
0
1
Malaysia
cPanel Access Level
Root Administrator
Hi, am i missing something here, my WHM seems not displaying any spam score details on "Mail Delivery Reports". I havne enable Apache SpamAssassin. But im not sure if it scan incoming email or not.

Code:
# ps aux|grep spamd
root      5854  0.1  0.7 244540 124492 ?       Ss   Jun06   0:09 /usr/local/cpanel/3rdparty/perl/530/bin/perl -T -w /usr/local/cpanel/3rdparty/bin/spamd --allowed-ips=10.15.1.75,127.0.0.1,::1 --max-children=5 --pidfile=/var/run/spamd.pid --listen=5 --listen=6
root      7008  0.0  0.7 246544 123340 ?       S    Jun06   0:02 spamd child
root      7009  0.0  0.7 244540 119904 ?       S    Jun06   0:00 spamd child
root     17674  0.0  0.0 112812   968 pts/0    S+   00:58   0:00 grep --color=auto spamd
 

Attachments

cPSamuelM

Technical Analyst Team Lead
Staff member
Nov 20, 2019
196
38
103
USA
cPanel Access Level
Root Administrator
Hello @oneorzero.tech

Thank you for contacting cPanel! Based on the screenshot you provided, I see that the message was deferred due to greylisting. Note, when greylisting is enabled, messages that meet certain criteria will be rejected prior to being scanned by SpamAssassin. You can read more about cPanel's implementation of greylisting on the following pages:

https://blog.cpanel.com/cpanel-vs-spam-greylisting-enters-the-fight/

https://docs.cpanel.net/cpanel/email/configure-greylisting/

Please let us know if you have any questions.

Best regards