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/whm not working but :2086 does

Discussion in 'General Discussion' started by iso99, Nov 4, 2014.

  1. iso99

    iso99 Well-Known Member

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    This seems like a trivial matter but still bugging me.
    /whm seems to be loading another WHM page from another server while :2086 does work properly.
     
    #1 iso99, Nov 4, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Have you tried clearing the browser and DNS cache on your workstation to see if the issue persists? Does the domain name properly resolve to the correct IP address, and have you reviewed the "Redirection" settings in "Tweak Settings"?

    Thank you.
     
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    #2 cPanelMichael, Nov 5, 2014
  3. iso99

    iso99 Well-Known Member

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    Hi,

    I have cleared both browser and DNS cache, and as well revisited my Redirection settings.
    None seems to work.

    Same error even on /cpanel and /webmail for all domains.
     
    #3 iso99, Nov 12, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Does the domain name properly resolve to the correct IP address? Have you tried using the IP address in the URL instead of the domain name?

    Thank you.
     
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    #4 cPanelMichael, Nov 12, 2014
  5. iso99

    iso99 Well-Known Member

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    Hi,

    Yes I have verified everything using various dns websites. I checked all DNS clusters manually too.
    The problem still persists.

    Also, when I use cpanel.mydomain.com to login, the proper styling of paper_lantern is not displayed correctly. It's just all the text jumbled on the left side.

    Still need help.
     
    #5 iso99, Nov 14, 2014
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Please feel free to open a ticket to cPanel Technical Support, rather than waiting on forum assistance.

    Thanks.
     
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    #6 Infopro, Nov 14, 2014
  7. Serra

    Serra Well-Known Member

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    For some reason, https://<domain>/whm generates a certificate error, where https://<domain>:2086 does not. Make sure it isn't your browser refusing to access the page because of a certificate error.
     
    #7 Serra, Nov 14, 2014
  8. iso99

    iso99 Well-Known Member

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    Update: This was an issue with Unixy Varnish 2.2, an update to 2.4 fixed this problem.

    Issue resolved.
     
    #8 iso99, Nov 27, 2014
  9. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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    #9 cPanelMichael, Dec 2, 2014
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