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WHM Randomly Locks me out.

Discussion in 'General Discussion' started by abnothing, May 15, 2013.

  1. abnothing

    abnothing Registered

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    So WHM locks me out. this is a brand new install, and Cpanel Installed everything for me. I know my password is good. cause when I come back 1 hour later some times longer it works fine. The login criteria is auto filled.

    The lock out occurs when I have been gone for awhile and come back, the length of lockout varies from 5 min to 3 hours it isn't always the same.

    A few times I have seen something about Cookies information. but it's not constant.

    This is driving me nuts, any thoughts?
     
    #1 abnothing, May 15, 2013
  2. quietFinn

    quietFinn Well-Known Member

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    Do you have "cPHulk Brute Force Protection" enabled?
    If it is then disable it and see if the problem still occurs.
     
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    #2 quietFinn, May 15, 2013
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    It sounds like cPHulk brute force protection may be blocking logins to the specific username. You can configure it to allow your IP address or reduce lockout times via:

    "WHM Home >> Security Center >> cPHulk Brute Force Protection"

    It's documented at:

    cPHulk Brute Force Detection

    Thank you.
     
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    #3 cPanelMichael, May 20, 2013
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