abnothing

Registered
Mar 26, 2013
3
0
1
cPanel Access Level
DataCenter Provider
So WHM locks me out. this is a brand new install, and Cpanel Installed everything for me. I know my password is good. cause when I come back 1 hour later some times longer it works fine. The login criteria is auto filled.

The lock out occurs when I have been gone for awhile and come back, the length of lockout varies from 5 min to 3 hours it isn't always the same.

A few times I have seen something about Cookies information. but it's not constant.

This is driving me nuts, any thoughts?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
Do you have "cPHulk Brute Force Protection" enabled?
If it is then disable it and see if the problem still occurs.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,203
363
Hello :)

It sounds like cPHulk brute force protection may be blocking logins to the specific username. You can configure it to allow your IP address or reduce lockout times via:

"WHM Home >> Security Center >> cPHulk Brute Force Protection"

It's documented at:

cPHulk Brute Force Detection

Thank you.