The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

WHM reports 1/2 the memory on the server

Discussion in 'General Discussion' started by themew, Jun 1, 2015.

  1. themew

    themew Member

    Joined:
    Nov 19, 2014
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Several months ago our dedicated server was upgraded from 8GB to 16GB, but WHM reports that the server is still at 8GB in both the memory report and the apache report.

    When I log into the server's bios panel, the full amount of 8GB*2 is visible.

    Is there something we need to do so WHM can see the server's complete memory?
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

    Joined:
    Oct 24, 2003
    Messages:
    2,577
    Likes Received:
    40
    Trophy Points:
    48
    Location:
    SLC
    cPanel Access Level:
    DataCenter Provider
    does the server see it or is it just a WHM error

    #free -m
     
  3. themew

    themew Member

    Joined:
    Nov 19, 2014
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    The server's bios panel reports 16GB, however WHM and #free -m reports 8GB.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    654
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Web Host Manager relies on the "free" command for the memory usage information, so this is an issue with your hardware or operating system. Please contact your data center or hosting provider for assistance if your system is not reflecting the correct amount of memory.

    Thank you.
     
Loading...

Share This Page