Good Day,
Just in case someone runs across this old issue and still can't log into WHM. Try the following.
Prerequisite:
- You must have ssh access with sudo rights
- Check login_log and see if whostmgrd (cpHulk) has locked you out. The output will look something like the below:
If the above applies to you, try the following:
1. SSH to your server and sudo to root
2. Run the command:
The command above will whitelist your IP address.
Link to cPanel reference document: cPHulk Management on the Command Line - cPanel Knowledge Base - cPanel Documentation
3. Enable Password Reset
3. Change your password
4. Profit
Hope this helps someone.
Just in case someone runs across this old issue and still can't log into WHM. Try the following.
Prerequisite:
- You must have ssh access with sudo rights
- Check login_log and see if whostmgrd (cpHulk) has locked you out. The output will look something like the below:
Code:
[[email protected] log]# tail -f /usr/local/cpanel/logs/login_log
[2018-02-11 16:16:13 +0000] info [whostmgrd] 15.66.22.11 - root "POST /login/?login_only=1 HTTP/1.1" DEFERRED LOGIN whostmgrd: brute force attempt (user root) has locked out IP 15.66.22.11 (3)
[2018-02-11 16:17:15 +0000] info [cpaneld] 15.66.22.11 - causer "POST /login/?login_only=1 HTTP/1.1" DEFERRED LOGIN cpaneld: brute force attempt (user causer) has locked out IP 15.66.22.11(3)1. SSH to your server and sudo to root
2. Run the command:
Code:
/scripts/cphulkdwhitelist <your_ip_address>Link to cPanel reference document: cPHulk Management on the Command Line - cPanel Knowledge Base - cPanel Documentation
3. Enable Password Reset
Code:
export ALLOW_PASSWORD_CHANGE=1
Code:
/scripts/chpass root "New_Password"Hope this helps someone.
