WHM says exim failed to restart, but it is running

[rligg]

Restarting Exim from WHM says it fails contact sysadmin.
Yet it does not fail as it is actually running. Also the service monitor shows it is running on both ports. And it is running.
I tried forcing a exim upgrade and no luck.

 

[JaredR.]

chkservd is failing

This indicates that chkservd's service check is failing to properly recognize Exim as up. It would be best to submit a ticket so we may investigate this directly, because there are a few different possible causes and it can be difficult to troubleshoot effectively without logging into the server.