WHM Shows an error occurred while processing this directive message when trying to create a hosting

dpika23

Active Member
Oct 20, 2005
33
2
158
Kochi
cPanel Access Level
Root Administrator
WHM gives error as
I am getting the following error message on top of the package creation box in WHM. (WHM > Add packages)

[an error occurred while processing this directive]

I am using server:

CLOUDLINUX 6.5 x86_64 standard
WHM 11.42.1 (build 16)
cPanel Version 11.42.1 (build 16)
Apache version 2.2.27
Kernel version 2.6.32-531.1.2.lve1.2.54.el6.x86_64

Error log details are below:

/usr/local/cpanel/logs/error_log
Code:
[2014-06-02 07:07:01 +0000] warn [Internal Warning while parsing [stdin] 748029] Failed to write lock file: /etc/ipaddrpool.lock:  at /usr/local/cpanel/Cpanel/SafeFileLock.pm line 17.
Cpanel::SafeFileLock::new('Cpanel::SafeFileLock', '/etc/ipaddrpool.lock', 'GLOB(0x503a7c0)') called at /usr/local/cpanel/Cpanel/SafeFile.pm line 128
Cpanel::SafeFile::safelock('/etc/ipaddrpool') called at /usr/local/cpanel/Cpanel/SafeFile.pm line 235
Cpanel::SafeFile::_safe_open('GLOB(0x470b320)', '<', '/etc/ipaddrpool', 'CODE(0x29f33b0)', 'safeopen') called at /usr/local/cpanel/Cpanel/SafeFile.pm line 32
Tried fixquotas command but that doesn't resolved my problem.

Code:
[email protected] [/scripts]# ./fixquotas
Installing Default Quota Databases......Done
Quota Mode: Linux
journaled quota support: kernel supports, user space tools supports (available)
checking out /backup
checking out /backup
Failed to write lock file: /etc/fstab.lock: Bad file descriptor at /usr/local/cpanel/Cpanel/SafeFileLock.pm line 17.
Failed to write lock file: /etc/fstab.lock: Bad file descriptor at /usr/local/cpanel/Cpanel/SafeFileLock.pm line 17.
I had rebooted the server also. But doesn't resolved error.

cPanel updation stopped with following error.

[20140602.110148] [316535] Failed to write lock file: /etc/cpupdate.conf.lock: Bad file descriptor at /usr/local/cpanel/Cpanel/SafeFileLock.pm line 17.

Is this related to inode full, if so, how can I remove it ?

Code:
[email protected] [/]# df -i
Filesystem     Inodes IUsed IFree IUse% Mounted on
/dev/sda5        640K  640K     0  100% /
tmpfs            979K     3  979K    1% /dev/shm
/dev/sda1         26K    44   26K    1% /boot
/dev/sda8         55M  3.6M   52M    7% /home
/dev/sda7         64K  3.5K   61K    6% /tmp
/dev/sda2        1.3M  181K  1.1M   15% /usr
/dev/sda3        1.3M  449K  832K   36% /var
/dev/sdb1         59M  4.2M   55M    8% /backup
Code:
[email protected] [/etc]# df -h
Filesystem      Size  Used Avail Use% Mounted on
/dev/sda5       9.9G  8.1G  1.3G  87% /
tmpfs           3.9G  4.0K  3.9G   1% /dev/shm
/dev/sda1        99M   85M  9.1M  91% /boot
/dev/sda8       863G  243G  577G  30% /home
/dev/sda7      1008M   73M  884M   8% /tmp
/dev/sda2        20G   14G  5.1G  73% /usr
/dev/sda3        20G  8.4G   11G  45% /var
/dev/sdb1       917G  310G  561G  36% /backup
Please help me to resolve this issue.

Thank you so much in advance.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
463
Re: WHM Shows an error occurred while processing this directive message when trying to create a host

Hello :)

The output you provided shows the primary "/" partition is at it's disk inodes limit. You will need to delete some files in this partition to free up inodes. Searching for "increase inodes limit linux" on a search engine will also yield some helpful results.

Thank you.
 

anniesteephan

Member
Oct 31, 2012
13
0
1
cPanel Access Level
Root Administrator
Re: WHM Shows an error occurred while processing this directive message when trying to create a host

Hi,

It seems your server is out of inodes.

/mnt/root/.cpanel/comet/channels may have large number of files.

You can check this by ls -LR|wc -l

You can safely clean up some files by running the following command.

usr/local/cpanel/bin/purge_dead_comet_files

Thanks!