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WHM stuck on loading "List Accounts"

Discussion in 'General Discussion' started by fenixn, Apr 1, 2016.

  1. fenixn

    fenixn Registered

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    When I click "List Accounts" in WHM, it gets stuck on loading. Everything else seems to work except this. For example, "List Parked Domains", "List Suspended Accounts", etc.

    I am login in root. I have tried restarting MySQL, but it doesn't seem to fix the issue.

    Any ideas?
     
  2. 24x7server

    24x7server Well-Known Member

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    Hello,

    Are you getting any error in your cPanel error logs file ?
     
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  3. postcd

    postcd Well-Known Member

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    its in /usr/local/cpanel/logs/ directory. Try to relaod List accounts page and wait then check error_log file?
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    You can try modifying the following option under the "Display" tab in "WHM >> Tweak Settings":

    "Number of accounts per page to display in “List Accounts”."

    Does reducing the value for this option to a lower number allow the interface to load?

    Thank you.
     
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