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WHM subdomain SSL?

Discussion in 'Security' started by Bradmage, Jan 1, 2018.

  1. Bradmage

    Bradmage Registered

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    Hopefully this is an easy question, every search that includes "whm" turns to the service not the subdomain.

    Brand new install.
    Hostname: cp01.example.com

    Using AutoSSL on an account example.com creates:

    example.com.au
    cpanel.example.com.au
    mail.example.com.au
    webdisk.example.com.au
    webmail.example.com.au
    www.example.com.au

    Question: Why does it not create whm.example.com ?
    Without the whm domain the ssl defaults to the ssl cert for cp01.example.com which provides a browser error.

     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The "whm" proxy subdomain is only setup automatically on accounts with reseller privileges. You'd need to manually add the "whm" subdomain to any account that's not a reseller if you want to ensure AutoSSL sets up a certificate for it.

    Thank you.
     
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  3. Bradmage

    Bradmage Registered

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    Michael

    Thanks for the reply.
    I guess I should have mentioned that all the DNS entries are active, and accessible. Also it is the root hostname/domain.
    whm.example.com.au works fine, other than the ssl error.

    I created a "whm" subdomain as you suggested.
    But as I figured that ended up with the follow Forbidden error.

    1.png

    I tried adding a redirect on the subdomain as well, in case that is what you meant. but as expected it redirects to: https://cp01.example.com.au:2087

    DNS for "whm", "cpanel", "webmail" ... are all there, but it is only "whm" that LetsEncrypt doesn't create an ssl cert for..

    Looks like I'm the only one, I'll create a ticket for now.
     
    #3 Bradmage, Jan 5, 2018
    Last edited by a moderator: Jan 5, 2018
  4. Bradmage

    Bradmage Registered

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    Following up.
    I was surprised that WHM automatically made "whm" subdomains which proxy to "example.com.au:2087" when most cpanel clients don't require whm access.

    Should this be a feature request?
    -- Access to whm? (create virtual-proxy/dns/account)
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This is part of the "Proxy Subdomains" functionality. We document how this works at:

    Proxy Subdomains Explanation - cPanel Knowledge Base - cPanel Documentation
    Proxy Subdomains Use the cPanel Service SSL - cPanel Knowledge Base - cPanel Documentation

    Let us know if this document helps to explain how this feature works, and if you have any additional questions.

    Thank you.
     
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