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WHM theme problem

Discussion in 'User Experience' started by Mehrdad Tari, Mar 11, 2018.

  1. Mehrdad Tari

    Mehrdad Tari Member

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    hello

    we have a problem with whm theme

    when i login to whm, Template can't load correctly

    please look at the photo

    It was not resolved with the restart cpanel and or update to latest version


    please help
     

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  2. 24x7server

    24x7server Well-Known Member

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    How exactly you are accessing the WHM panel, are you accessing it via https://hostname:2087. Try using IP address instead of hostname. like https;//xx.xx.xx.xx:2087. I suspect that you have hostname coming from a CloudFlare, which is the most likely reason for getting the distorted template of WHM. Are you using Cloudflare for hostname too? If yes, then WHM via IP address will work perfect.. Please provide more information that you see about your infrastructure, so we can understand it better if the above does fix the issue..
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    It's likely you are using a CDN such as CloudFlare, as noted in the previous response. CloudFlare documents the following:

    You'd apply the same workaround to WHM.

    Thank you.
     
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