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Whm Transfer Tool Terminated Incorrectly

Discussion in 'Data Protection' started by vinod79, Jul 29, 2015.

  1. vinod79

    vinod79 Registered

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    While moving 5 accounts from another cpanel/whm server, 4 got transferred properly and 5th one (50GB) was taking huge time. So terminated the same using abort tool. Even then it was simply showing Aborting message for 2 hours. So to stop the transfer I followed instructions in one of the thread on this forum:

    Found the process ID (MASTER) for the transfer session and killed it:
    kill -9 20802

    Updated mysql database table: mysql -e "update whmxfer.sessions set state='100', endtime='2015-07-30 03:15:00' where sessionid='xxxxxxxxcopya201507281637278xFIZS'"

    After this the session was showing as completed, but the detailed review page is still showing as Aborting...

    I manually killed all processes associated with the session id, but still it is showing Aborting.. How do I stop this. Also will I need to stop any process on source as well?
     
  2. ModServ

    ModServ Well-Known Member

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    Issue this command to get any process that have cp or trans letters in it "cpanel, cpmove, transfer, etc...":
    Code:
    ps aux | grep -E 'cp|trans'
    Then kill all of them using kill -9
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you update this thread to let us know if the issue continues after manually killing any processes associated with the transfer?

    Thank you.
     
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