WHM Update setting not work

[H.Csaba]

Hy,
if call url scripts2/updateconf Update setting
not load and not work!
CENTOS 6.9 kvm v68.0.23
Thanks in advanced!

 

[cPanelMichael]

Hello,

Can you verify the issue exists when opening Web Host Manager and then clicking on "Update Preferences"? Or, are you attempting to directly open a specific WHM URL?

Thank you.

 

[H.Csaba]

opening Web Host Manager and then clicking on "Update Preferences"...

 

[H.Csaba]

Before received email error update:

[2018-01-08 13:44:14 +0100] ***** FATAL: Unable to retrieve tier version info: Failed to download URL 'http://httpupdate.cpanel.net/cpanelsync/TIERS.asc'.

[2018-01-08 13:44:14 +0100] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1515412001.log` failed, exited with code 255 (signal = 0)

 

[cPanelMichael]

Hello,

Could you open a support ticket using the link in my signature so we can take a closer look?

Thank you.

 

[H.Csaba]

Problem resolved and changed RELEASE to STABLE
Possible default selected RELEASE

My support write:
"We could easily access scripts2/updateconf and change the configuration to be "STABLE"."

yes but i not known location..

/etc/cpupdate.conf

and good config:

CPANEL=stable
RPMUP=daily
SARULESUP=daily
STAGING_DIR=/usr/local/cpanel
UPDATES=daily

I just do not understand why RELEASE is recommended (and this is default!)

 

[cPanelMichael]

I just do not understand why RELEASE is recommended (and this is default!)

Hello,

The following document provides more information about the different build tiers:

Product Versions and the Release Process - cPanel Knowledge Base - cPanel Documentation

As far as the issue you faced, I don't believe it's related to the use of the "Release" build tier. What was the ticket number?

Thank you.