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WHM Web UI is corrupted.

Discussion in 'User Experience' started by Aref Khandan, Dec 3, 2017.

  1. Aref Khandan

    Aref Khandan Registered

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    Hi
    its about a week that two of our Cpanel/WHM servers has got a UI problem.
    the WHM web ui is really messed, and stopped our staff from configuring the servers.
    but the cpanel ui for the end users works fine.
    screenshot attached....
     

    Attached Files:

    #1 Aref Khandan, Dec 3, 2017
  2. HostingH

    HostingH Well-Known Member

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    Try to run upcp and make sure that it gets completed without any errors. Further check cpanel access/logs there you will get clue about it.
     
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    #2 HostingH, Dec 3, 2017
  3. Aref Khandan

    Aref Khandan Registered

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    Thanks bro, but /scripts/upcp didn't worked. and there is no error or warning in log.
    even i tried restarting whole the server after update.
     
    #3 Aref Khandan, Dec 3, 2017
  4. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Have you tried another browser?
     
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    #4 Infopro, Dec 3, 2017
  5. cPanelAdamF

    cPanelAdamF cPanel Product Owner Staff Member

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    Forcibly refresh your browser window. It's likely that you've just recently updated to v66 or v68 where we've removed the frames in the WHM interface. I suspect that your browser is attempting to use the previous stylesheets from a past version of cPanel & WHM on a newer version.
     
    #5 cPanelAdamF, Dec 3, 2017
  6. Aref Khandan

    Aref Khandan Registered

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    thanks for your answers, i tried everything about browsers.
     
    #6 Aref Khandan, Dec 3, 2017
  7. Aref Khandan

    Aref Khandan Registered

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    Upgrading Cpanel version to newest one, Solved the problem.
     
    #7 Aref Khandan, Dec 4, 2017
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