WHM won't remove nameservers

[Kingman]

We recently had a reseller leave and they have not removed the IP's they were allocated from their nameserver records at their registrar.

For this reason, WHM won't remove their nameservers in the 'Manage Nameserver IPs' screen saying they're still registered at an ICANN registrar.

The ex-customer has been contacted a number of times with no reply so surely there must be a 'forced-remove' available? I want my IP's back!!

Any other ways around this is I can see it being a problem in the future too?

 

[nicnicy]

11-25-2002 05:57 AM and nobody answered these questions ? always the same here NOW 8 YEARS later i have the same
question nothing been changed in WHM like more keep stuck in

 

[nicnicy]

found this


If your purpose is to REPLACE it with a new NS settings, you can do the following as root via ssh.

# cd etc
# nano -w nameserverips

edit the entries accordingly and hit CTRL-X to save it.


chattr +1 /etc/nameserverips

 

[cPanelTristan]

Of note, Nameserver IPs area is meaningless to the functioning of IPs or nameserver records. That area only provides a cosmetic output for what is in /etc/nameserverips area.

So it does not do any of the following:

- Add IPs into zone files
- Create zone files for nameservers
- Create DNS records for nameservers
- Use IPs so they can't be used again in WHM > Edit a Site's IP Address area
- Use IPs so they can't be assigned in WHM > Basic cPanel & WHM Setup area

Basically, it would not matter what WHM > Nameserver IPs area has in regards to re-using IPs for nameservers.

 

[rhenderson]

Plus if you share nameservers for resellers WHM will pickup anything in the DNS records a customer put in and put them in when you check them via WHM, it is useful to be sure the resellers have the right IP's
\.

 

[victomeyezr]

Of note, Nameserver IPs area is meaningless to the functioning of IPs or nameserver records. That area only provides a cosmetic output for what is in /etc/nameserverips area.

So it does not do any of the following:

- Add IPs into zone files
- Create zone files for nameservers
- Create DNS records for nameservers
- Use IPs so they can't be used again in WHM > Edit a Site's IP Address area
- Use IPs so they can't be assigned in WHM > Basic cPanel & WHM Setup area

Basically, it would not matter what WHM > Nameserver IPs area has in regards to re-using IPs for nameservers.

SO i guess that means, there is NO good reason cPanel should fix their crap? It really is pathetic, that with how much you charge, and what version your on, that this is the best you got. How long has this (any IP problems really) been an issue?