creed

Member
Aug 19, 2002
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0
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When resellers delete an account from WHM, it is hanging Apache and stopping the service. The killacct script is hanging. Has anyone had this problem? Please help.
 

DaveUsedToWorkHere

Well-Known Member
Dec 28, 2001
689
1
318
[quote:64ca2733f3][i:64ca2733f3]Originally posted by creed[/i:64ca2733f3]

When resellers delete an account from WHM, it is hanging Apache and stopping the service. The killacct script is hanging. Has anyone had this problem? Please help.[/quote:64ca2733f3]

Did they close the window before 'terminate an account' was done? This will leave apache files corrupted if they are interrupted. Check to see if the user that was deleted was deleted from httpd.conf.

make sure to restart apache and then run: tail -f /usr/local/apache/logs/error_log
 

nayeem

Registered
Sep 21, 2002
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151
'terminate an account' never goes to the done stage and some resellers ended up closing the window instead of waiting without any results (since it would never go to the done stage anyway for the reason i mentioned in my post).

we had to kill off the 'yes' process manually to free system resources and the apache file did get corrupted.