Victor Sousa

Registered
Jan 2, 2017
1
0
1
Teresina, Brasil
cPanel Access Level
Root Administrator
I'm having a problem with whmsonic, every time I go to create a quick one the following error appears:

ERROR: Radio has been created successfully but it is offline. It looks like there is a problem on the server side, please check the radio port and change it. If it is still not working, terminate/delete the radio under the List - Manage Customers and then copy/paste the following command fully and run it under the root SSH.
Code:
yum install -y libstdc++ --skip-broken --setopt=protected_multilib=false; yum install -y libstdc++-4.4.6-4.el6.i686 --skip-broken --setopt=protected_multilib=false; yum install -y libgcc_s.so.1 --skip-broken --setopt=protected_multilib=false; yum install -y glibc.i686 --skip-broken --setopt=protected_multilib=false
Above command may return some errors but will install if there are missing libraries. Try to setup a new radio after above command. If there is still a problem, please submit a ticket at sonicpanel.com/support/
My operating system is centos 7, please could anyone help me?
*I have already contacted WHMSONIC but they do not respond.
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello,

I recommend awaiting a response from WHMSonic as this is an issue better addressed by their own support team.

Thank you.
 

Bidi

Well-Known Member
Oct 3, 2012
100
6
68
Romania, Transilvania
cPanel Access Level
DataCenter Provider
Hy, if you use CloudLinux, WHMsonic it will not work, because WHMSonic use symlink to create sym to sc_trans and sc_serv, i`m in the same situation because i use CloudLinux for websites, and till now didnt finded any fix to make.