WHMSonic lack of support

[mcongosto]

Hi

I am really surprised with the lack of support from WHMSonic

10 days ago I submitted a ticket request for support, regarding help with migration to a new server. I marked it as urgent, because it is. The old server is compromised.

Haven't heard about them.

I am making this public in a desperate action to try to make them react.

Does anybody knows how to contact them more efficiently?

regards.

 

[Infopro]

Who knows if they'd see your post here. Why not contact them via twitter or FB instead?
/https://twitter.com/WHMSonic
/https://www.facebook.com/whmsonicfans

 

[wired420]

Hi

I am really surprised with the lack of support from WHMSonic

10 days ago I submitted a ticket request for support, regarding help with migration to a new server. I marked it as urgent, because it is. The old server is compromised.

Haven't heard about them.

I am making this public in a desperate action to try to make them react.

Does anybody knows how to contact them more efficiently?

regards.

Considering migrating to a new server is done by simply going into the Client Login panel and clicking licenses, then adding the new main server IP, you could probably do this yourself.