mcongosto

Active Member
Aug 1, 2011
26
3
53
Hi

I am really surprised with the lack of support from WHMSonic

10 days ago I submitted a ticket request for support, regarding help with migration to a new server. I marked it as urgent, because it is. The old server is compromised.

Haven't heard about them.

I am making this public in a desperate action to try to make them react.

Does anybody knows how to contact them more efficiently?

regards.
 

wired420

Active Member
Nov 17, 2005
35
2
158
Hi

I am really surprised with the lack of support from WHMSonic

10 days ago I submitted a ticket request for support, regarding help with migration to a new server. I marked it as urgent, because it is. The old server is compromised.

Haven't heard about them.

I am making this public in a desperate action to try to make them react.

Does anybody knows how to contact them more efficiently?

regards.
Considering migrating to a new server is done by simply going into the Client Login panel and clicking licenses, then adding the new main server IP, you could probably do this yourself.