Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

WHMSonic lack of support

Discussion in 'General Discussion' started by mcongosto, Apr 17, 2013.

  1. mcongosto

    mcongosto Member

    Joined:
    Aug 1, 2011
    Messages:
    24
    Likes Received:
    3
    Trophy Points:
    53
    Hi

    I am really surprised with the lack of support from WHMSonic

    10 days ago I submitted a ticket request for support, regarding help with migration to a new server. I marked it as urgent, because it is. The old server is compromised.

    Haven't heard about them.

    I am making this public in a desperate action to try to make them react.

    Does anybody knows how to contact them more efficiently?

    regards.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,242
    Likes Received:
    385
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Who knows if they'd see your post here. Why not contact them via twitter or FB instead?
    /https://twitter.com/WHMSonic
    /https://www.facebook.com/whmsonicfans
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. wired420

    wired420 Active Member

    Joined:
    Nov 17, 2005
    Messages:
    34
    Likes Received:
    2
    Trophy Points:
    158
    Considering migrating to a new server is done by simply going into the Client Login panel and clicking licenses, then adding the new main server IP, you could probably do this yourself.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice