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WHMSonic lack of support

Discussion in 'General Discussion' started by mcongosto, Apr 17, 2013.

  1. mcongosto

    mcongosto Member

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    Hi

    I am really surprised with the lack of support from WHMSonic

    10 days ago I submitted a ticket request for support, regarding help with migration to a new server. I marked it as urgent, because it is. The old server is compromised.

    Haven't heard about them.

    I am making this public in a desperate action to try to make them react.

    Does anybody knows how to contact them more efficiently?

    regards.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Who knows if they'd see your post here. Why not contact them via twitter or FB instead?
    /https://twitter.com/WHMSonic
    /https://www.facebook.com/whmsonicfans
     
  3. wired420

    wired420 Active Member

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    Considering migrating to a new server is done by simply going into the Client Login panel and clicking licenses, then adding the new main server IP, you could probably do this yourself.
     
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