Hi,
Just had a massive failure. We use an Acronis backup system which backs up the whole Virtual Machine.
I've created a new Virtual Machine and replicated the disks etc and restored the whole server onto the disks of /boot /home /swap.
The problem is that it isn't booting. It just sits at a black screen.
Is it possible to restore CPanel in this way and if it is does anyone know how to get it to boot? For example I can boot a live cd and edit grub or files etc but I don't know what I'm editing.
I tried to raise a support ticket to ask CPanel but it's hard to create a support ticket when I can't get an Support Reference ID and the only way to get that is within WHM.
Just had a massive failure. We use an Acronis backup system which backs up the whole Virtual Machine.
I've created a new Virtual Machine and replicated the disks etc and restored the whole server onto the disks of /boot /home /swap.
The problem is that it isn't booting. It just sits at a black screen.
Is it possible to restore CPanel in this way and if it is does anyone know how to get it to boot? For example I can boot a live cd and edit grub or files etc but I don't know what I'm editing.
I tried to raise a support ticket to ask CPanel but it's hard to create a support ticket when I can't get an Support Reference ID and the only way to get that is within WHM.